My name is Kylie—or Ky—Wojciechowski. The easiest way to pronounce my last name is to say “Where’s your house key?” quickly.

I’m a UX and experience strategy leader with a background in research, business analysis, technical communication, and design. I currently work as an Associate Director at Merck, supporting digital products and initiatives within a complex research and development environment.

Much of my work begins with ambiguity: an unclear problem, a complicated workflow, competing stakeholder priorities, or a product team that needs a better understanding of its users. I help teams make sense of that complexity through research, process analysis, facilitation, and clear communication. My goal is not simply to produce findings or deliverables. It is to create shared understanding, improve decisions, and help teams move forward.

My approach to UX is shaped by my background in professional and technical communication. Before working in UX, I studied writing, worked as a journalist and editor, and supported students as a writing center tutor. Those experiences taught me to pay close attention to audience, context, language, and the ways people use information to accomplish real goals.

That interest eventually led me to the University of Michigan School of Information, where I studied UX research and design. Today, I bring those disciplines together by working across user research, business analysis, product discovery, workflow design, stakeholder alignment, and organizational capability building.

I also teach professional and technical writing as an adjunct faculty member at Saginaw Valley State University. Teaching keeps me connected to the fundamentals of clear communication, accessible information, thoughtful feedback, and continuous learning—all of which influence how I lead and collaborate in my corporate work.

I hold a Master of Science in Information from the University of Michigan and a Bachelor of Arts in Professional and Technical Writing from Saginaw Valley State University. I am also currently completing my MBA at Fairleigh Dickinson University.

I’m based in Michigan.

Areas of focus: UX strategy · User research · Business analysis · Product discovery · Process improvement · Workshop facilitation · Team development · Technical communication

Reach me at kyliewojciechowski [at] gmail.com or connect with me on LinkedIn.