Ky Wojciechowski Julian

I'm a researcher, writer, and designer committed to making information easier to use.

© 2023 Ky Wojciechowski Julian

CV

Education

Master of Science in Information
UX Research & Design
University of Michigan, May 2019

Bachelor of Arts in Professional & Technical Writing
magna cum laude
Saginaw Valley State University, May 2017
Honors thesis: Beyond Anecdotes and Disciplinary Lore: The Case for Usability Research as ‘RAD’ in Writing Center Scholarship

Experience

Adjunct Faculty
Saginaw Valley State University: University Center, MI
Jan. 2023 – Present


UX Researcher (Contractor), Senior User Researcher
Merck: Remote
Nov. 2021 – Present


UX Researcher, Senior UX Researcher
CVS Health: Cumberland, RI
Jun. 2019 – Nov. 2021

  • Articulated, scoped, and prioritized research objectives for eight agile teams during Program Increment (PI) planning.
  • Planned and conducted generative and evaluative qualitative studies, primarily user interviews and task-based usability tests, to help partners and stakeholders learn about current-state experiences and begin to strategize for future-state products in the product areas of MinuteClinic and HealthHUB.
  • Developed departmental research processes and practices, especially regarding ResearchOps (tools) and inclusion and diversity.


Research Assistant
U-M School of Information: Ann Arbor, MI
Mar. 2019 – May 2020

  • Collaborated with three U-M professors to facilitate more than 20 ninety-minute interviews with LGBTQ+ people who had experienced pregnancy loss.
  • Conducted thematic analysis and coded interview transcripts in Dedoose.
  • Contributed to academic articles about how technology can better support marginalized people who experience pregnancy loss.


Behavioral Science Fellow
U-M Office of Academic Innovation: Ann Arbor, MI
Sept. 2018 – May 2019

  • Designed and executed surveys, interviews, and usability studies of student tools in the Center’s portfolio, including eCoach, Tandem and Sage.
  • Analyzed and synthesized learnings and presented findings and actionable recommendations to design and development teams.


User Experience Research & Design Intern
Dassault Systèmes: Johnston, RI
May 2018 – Aug. 2018

  • Contributed to brand UX specifications and guidelines.
  • Developed templates for task analysis.
  • Designed mixed-mode user surveys.
  • Planned in-person and remote usability studies.


User Experience Research Intern
U-M Office of Enrollment Management: Ann Arbor, MI
Oct. 2017 – May 2019

  • Interviewed stakeholders across the university and engaged them in participatory design activities to learn how data related to recruitment, applications, and student events were managed.
  • Analyzed and synthesized learnings and presented findings and actionable recommendations to stakeholders to facilitate data-informed decisions regarding the adoption and implementation of CRM tools.


Instructional Design Fellow
Michigan Library Fellows Engagement Program: Ann Arbor, MI
Oct. 2017 – Apr. 2018

  • Developed course modules according to Universal Design principles.
  • Conducted focus groups and usability tests.


Information Management Specialist
The Dow Chemical Company: Midland, MI
Jul. 2016 – Aug. 2017

  • Distilled 150+ complex work processes modules into instructional documentation in accordance with corporate and functional standards.
  • Collaborated with content owners and SMEs in cross-functional teams to develop, edit, test, and maintain periodic content updates to multi-tenant intranet sites.
  • Implemented a streamlined navigational structure for the Enterprise Data Management intranet site, reducing more than 75 redundant pages and improving efficiency of user tasks.


Web Editor
The Valley Vanguard: University Center, MI
July 2016 – Apr. 2017

  • Strategically managed newspaper’s website and social media accounts, increasing engagement by 15%.


Junior Usability Researcher
Center for Usability Studies and Universal Design: University Center, MI
Jan. 2016 – Apr. 2017

  • Led meetings to gauge client needs and clarify system users and goals.
  • Planned and conducted appropriate, multi-modal studies and evaluations.
  • Presented findings and subsequent recommendations to clients.


Editor-in-chief
The Valley Vanguard: University Center, MI
Apr. 2015 – July 2016

  • Led a 35-person staff to ensure timely production of weekly 6-page newspaper.
  • Created internal style reference guide for reporters, reducing time spent editing by 5+ hours per week.
  • Edited articles and columns for accuracy, adherence to internal and Associated Press guidelines, and clarity.
  • Designed cohesive double-page spreads for digital and print publication.


News Editor
The Valley Vanguard: University Center, MI
Apr. 2014 – Apr. 2015

  • Edited articles and columns for accuracy, adherence to internal and Associated Press guidelines, and clarity.
  • Designed cohesive double-page spreads for digital and print publication.


General Reporter
The Valley Vanguard: University Center, MI
Aug. 2013 – Apr. 2014

  • Conducted interviews and gathered information to write articles of interest to the campus community.
  • Awarded “Best Lead” and “Best Police Brief” for the 2013-14 AY by editorial staff.


Senior Tutor
The Diane Boehm Writing Center: University Center, MI
Jan. 2013 – Apr. 2017

  • Assisted more than 1,000 undergraduate, graduate, and English as a Second Language (ESL) students with college writing assignments in face-to-face and online tutorial sessions, with 98% of students rating my abilities as “excellent” or “good”.
  • Developed a resource to explain changes made to formatting and citation styles in the 8th edition of MLA, which has since been used by students, faculty, and other writing centers across the country.
  • Awarded the Mayme Hamilton Award for Excellence in Tutoring (April 2017).
  • Strategically managed the Center’s social media presence across Facebook and Twitter via Hootsuite.
  • Led more than forty 45-minute Writing Center orientation sessions for nearly 600 composition students.
  • Served as a formal mentor to novice tutors by providing knowledge, support, and resources.
  • Secured funding to travel to the International Writing Centers Association Conference (Fall 2014)
  • Wrote proposal and secured I.R.B. (Institutional Research Board) approval to conduct international research on writing center tutors’ mental health (Winter 2014).


Other Involvements

Role Organization Start Date End Date
Researcher CUTgroup Detroit Mar. 2019 Apr. 2019
Local Organizer Ann Arbor World Information Architecture Day Oct. 2018 Feb. 2019
Local Volunteer Ann Arbor World Information Architecture Day Oct. 2017 Feb. 2018
Member Student Organization for Computer-Human Interaction Aug. 2017 May 2019
Steering Committee Volunteer SVSU Human Library Feb. 2017 Apr. 2017
Publication Designer Friends of the Bay City State Recreation Area Oct. 2016 Jan. 2017
President SVSU Association of Professional & Technical Writers Aug. 2016 May 2017
Tutor Saginaw Community Writing Center June 2016 Aug. 2016
Content Writing Intern Cadmium Design Studios May 2016 Aug. 2016
Publication Intern SVSU Office of International & Advanced Studies Jan. 2016 May 2016
Member SVSU Writing Center Strategic Planning Committee Jan. 2016 Feb. 2016
Technical & Content Writing Intern Cardinal Solutions Aug. 2015 Apr. 2017
Assistant Editor Writing@SVSU June 2015 Apr. 2017
Technical Writing Intern Altair Engineering June 2015 Aug. 2015
Member SVSU Professional Journalistic Practices Committee Apr. 2015 July 2016
Volunteer Saginaw High ACT Writing Workshop Feb. 2015 Mar. 2015
Program Coordinator TEDxSVSU Jan. 2015 Sept. 2016
Social Media Coordinator SVSU Active Minds Sept. 2014 Dec. 2016
Editor The Grassroots Writing Research Journal June 2014 Dec. 2015
Member Donna J. Roberts Competitive Fellowship May 2014 May 2015
Volunteer Living Through Literacy May 2013 Aug. 2013
Member Leopold J. Kantzler Endowed Leadership Fellowship May 2012 May 2016
Member SVSU Honors Program May 2012 May 2017


Recognition & Awards

Award Date
Faculty Choice Award, UMSI Student Exposition Apr. 2019
Outstanding Graduate in Professional & Technical Writing Program May 2017
Mayme Hamilton Award for Excellence in Tutoring Apr. 2017
Braun Award for Writing Excellence in the College of Arts & Behavioral Sciences Apr. 2017
Diane Boehm Writing Award for ePortfolios Apr. 2017
MiWCA to ECWCA Scholarship Mar. 2017
Illinois State University Writing Research Scholarship Aug. 2013
Braun Award for Writing Excellence in General Education Mar. 2013
John W. & Rose E. Watson Foundation Scholarship May 2012
SVSU President’s (Full) Scholarship May 2012
Patricia M. Scholarship of the Bay Community Foundation May 2012
Monsignor Forbes Scholarship May 2012
Morning Rotary Club Scholarship May 2012


Presentations

Wojciechowski, K. (2019, Apr.). From quick findings to formal reports: When and why to use which in user & design research. Presented at the Academic Innovation Student Showcase in Ann Arbor, MI.

Desai, M., Niu, S., Tambala, H., Wojciechowski, K., & Xu, Y. (2019, Apr.). CUTgroup Detroit: Testing the Detroit Assistant tool. Presented at the UMSI Student Exposition in Ann Arbor, MI.

Jessamy, C., Nash, D., O’Sullivan, K., & Wojciechowski, K. (2019, Apr.). Expectant: A mobile app that helps you tell your pregnancy story. Presented at the UMSI Student Exposition in Ann Arbor, MI.

Baranek, T., Kloc, M., & Wojciechowski, K. (2019, Apr.). Alumni panel. Presented at a meeting of the Association of Professional & Technical Writers in University Center, MI.

Wojciechowski, K. (2018, Sept.). Words as material, writing as interfacing: Observations & a call to action from the middle. Keynote presented at Corridors (the Great Lakes Writing and Rhetoric Conference) in University Center, MI.

Wojciechowski, K. & Wong, N. (2018, May). Using an LMS as a launchpad: Leveraging Canvas as a platform for library research learning modules. Presented at a meeting of LOEX in Houston, TX.

Bidwell, D., Scola, D., & Wojciechowski, K. (2018, Apr.). Alumni panel. Presented at a meeting of the Association of Professional & Technical Writers in University Center, MI.

Wojciechowski, K. (2018, Mar.). Designing for somebody: How to truly know your users & what they do. Presented at MidCamp in Chicago, IL.

Wojciechowski, K. (2017, Mar.). Navigating students’ experiences with WCONLINE®: Preliminary results and recommendations of a usability study of the WCONLINE® platform. Presented at a meeting of the East Central Writing Centers Association in Dowagiac, MI.

Wojciechowski, K. (2016, Oct.). Advocating for student-users: A template for conducting small-scale usability research in the writing center. Presented at a meeting of the Michigan Writing Centers Association in Warren, MI.

Currie, K., Millard, R. & Wojciechowski, K. (2016, Oct.). ‘The ethical responsibility’: Crafting, implementing, and assessing a writing center’s strategic plan. Presented at a meeting of the Michigan Writing Centers Association in Warren, MI.

Currie, K., Millard, R. & Wojciechowski, K. (2016, Oct.). To boldly go where no writing center has gone before: Crafting and implementing a writing center’s strategic plan. Presented at a meeting of the International Writing Centers Association in Denver, CO.

Defever, L., Jones, P. & Wojciechowski, K. (2016, Apr.). Finding your journalistic niche. Presented at a meeting of the Association of Professional & Technical Writers in University Center, MI.

Hadd, C. & Wojciechowski, K. (2016, Apr.). Crossing disciplines, crossing institutional boundaries: An argument for inter-disciplinary courses at SVSU. Presented at a meeting of the Association of Professional & Technical Writers in University Center, MI.

Giroux, C., Raica-Klotz, H., Rivet, B. & Wojciechowski, K. (2016, Mar.). Multiple modes, mediums, and literacies, but one mission: Strategic planning for your writing center. Presented at a meeting of the East Central Writing Centers Association in Alliance, OH.

Degner, H. & Wojciechowski, K. (2015, Apr.). ‘Our field of dreams’: A model for supporting undergraduate tutor research. Presented at a meeting of the East Central Writing Centers Association in Notre Dame, IN.

Degner, H. & Wojciechowski, K. (2014, Oct.). On the other side of the table: When a tutor has a learning disability or mental health illness, what happens then? Presented at a meeting of the Michigan Writing Centers Association in Lansing, MI.

Degner, H. & Wojciechowski, K. (2014, Apr.). On the other side of the table: When a tutor has a learning disability or mental health illness, what happens then? Presented at a meeting of the East Central Writing Centers Association in Oxford, OH.

Wojciechowski, K. (2014, Mar.). Cross-cultural citation practices: Giving credit where credit is due. Presented at the Grassroots Writing Research Colloquium at Illinois State University in Normal, IL.

Degner, H. Jackson, S., Sterken, A. & Wojciechowski, K. (2013, Oct.). Riding the L to learning: Training new tutors to learn and grow in the writing center. Presented at a meeting of the Midwest Writing Centers Association in Skokie, IL.


Publications

Andalibi N., Lacombe-Duncan A., Roosevelt, L., Wojciechowski, K., & Giniel, C. (2021). LGBTQ persons’ use of online spaces to navigate conception, pregnancy, and pregnancy loss: An intersectional approach. ACM Transactions on Computer-Human Interaction (TOCHI).

Degner, H. Giroux, C., & Wojciechowski, K. (2015). Opening closed doors: Creating a safe space for tutors struggling with mental health concerns or illnesses. Praxis, 13(1).

Wojciechowski, K. (2015). One of many: Examining and reconciling the ‘need to acquiesce’ in composition classrooms. The Grassroots Writing Research Journal, 5(2).

Wojciechowski, K. (2014). Eavesdropping on the conversation: Situating an undergraduate’s role within the scope of academic journals. The Grassroots Writing Research Journal, 5(1).

Wojciechowski, K. (2014). Home. Cardinal Sins, 33(2).